Currently I'm not at home since I'm in holidays but I'm coming back the 25. To Berlin In the evening, but the Hausmeister sent me a photo, and told me that someone stole my car tires (the 4) , the strange is that the Tiefgarage needs a special key to enter, so I reported the crime online to the police and I reported the damage to my insurance online (i have Vollkasko), fortunately I have my winter tires, I just need to buy the the screw bolts from the car and I will manage to take the car to Audi (i had an appointment for a service anyways) but I'm wondering, what's next? If Audi can "talk" with my insurance and they will do everything (that happened before when someone stole my steering wheel). That happened the Friday, so I haven't had any contact from there police or the insurance does someone knows what is the best thing to do?
I'm planning to call the police the 26. In the morning when I'm there, and I hope I can manage to explain the stealing.
I can't tow the car since it's in the garage and the there is no way that this can be done.
Is a little bit shocking because to access to the garage is not that easy and only the people who rent a parking space have a key. There is no cameras so there's is no way to know what happened.
Any suggestions? Or if I'm missing something that would be great, and as I said I'm not in Berlin, so I'm trying to do my best from here.
by No-Plastic3655
3 comments
Call police. Stuff like that usually is done as a series and they will put your area under a bit of surveillance. Capacity permitting of course as with everything. Not just in Berlin.
It’s possible to get your car out of there by installing other tires. I wouldn’t worry too much about that.
I would look for signs of breaking into the garage. So maybe someone didn’t use a key.
Had a friend in berlin who had a m4 sitting in a private garage with video surveillance and porter upfront. They stole steering wheel and navigation system 3-4 times in a row, insurance cancelled the contract. Be careful out there! Video feed was cut everytime or „not working“, porter didnt see anything. Buy rims with those special keys needed to open / close and be worry free.