Pets at Home, a pet-care chain in the UK, is embracing AI as a way to improve the customer experience. As an early adopter of Microsoft Copilot Studio, it is creating AI agents to act in support of different areas of the business. Photo by Jonathan Banks for Microsoft.
Alt text: A dog looks straight into the camera with a curious expression, tilting its head slightly, while behind it, two women work at a computer.
CEO and Chairman of Microsoft, Satya Nadella, gives a keynote onstage in London as part of the company’s AI Tour.
Alt text: Satya Nadella is standing onstage with a presentation behind him. The image is a landscape of London and the words read ‘Leading in the new age of AI’. There are silhouettes of audience members as they watch Satya present.