Corley Kenna, head of communications at Patagonia, told Fortune that for much of the last year its customer-service team, which has been fully remote since the pandemic, has been anywhere from 200 to 300% overstaffed for much of the last year.
“Many times staff only had about two hours of work a day,” Kenna said. “That’s not good for your career. That’s not good for the business.”
https://fortune.com/2024/06/28/patagonia-yvon-chouinard-tells-employees-relocate-or-leave-overstaffed-corley-kenna/
by ExtremeComplex
3 comments
That seems reasonable? Does the article writer expect a company to make decisions to continue to be overstaffed and inefficient?
They should get someone to fix their website that constantly crashes
Ban private equity