Hello everyone,
This is my first post on reddit, i am a bit excited.
I read multiple posts on reddit about people having smilar issues as me, but i didnt find anyone with the exact issue as mine.
This is not the first time for me travelling long distances in Germany by train. I already had episodes where some trains would be cancelled mid travel, then i would get a notification or email stating that i can use any train i wish in order to get to my initial destination.
Now its different: my ticket got cancelled 2 weeks before departure and i didnt get any sort of statement indicating that i could use any train i wish in order to get to my destination, as it usually does.
It just got cancelled and thats it, now i dont know what to do.
The route was from Udine, Italy to Frankfurt, Germany. It will be now in less then 2 weeks.
I can claim, i think, some sort or refund, but i really need to be able to go back to Germany that day, since im in Italy for holidays.
On the DB app, i found out that i can still use another route in order to come to my final destination, but im not sure if im allowed now to use that other route or not. The journey has one more train than my previous ticket.
Am i still allowed to use this alternative or would i get in trouble if i do so?
Thanks for anyone who read all this stuff and wants to try to help me!
by Mauuista
7 comments
Is the ticket still in your DB app?
Now there should be a small banner at top with “Zugbindung aufgehoben”. With that you can take any train for this route. So search for an other train and take it.
I’m currently on my ~~3.~~ 4. train today because ~~2~~ 3 previously booked were cancelled or where to late. Let’s see when I will arrive at my destination.
You can rent a car !
It doesn’t look like your ticket has been canceled, only one of the trains, from what you say and the screenshot.
As your ticket appears to be (a) all one ticket and (b) an international ticket, your ticket is subject to CIV rules – or if it’s made up of separate tickets, the AJC applies which is basically the same thing. That means you will eventually get where you’re going.
Basically, you need to catch the first train you booked if it’s still running, and go as far as you can get, then talk to a member of staff where you eventually get stuck, and they’ll get you on the next train.
The other posts you are referring to are about the Weststrecke (Vienna – Salzburg), which was damaged in the floods, and regular traffic is suspended until 15.12. AFAIK, there is regular traffic between Villach and Salzburg. I can’t see which train exactly was cancelled, so I don’t know the reason.
Like u/Grimthak said if your DB app says “Zugbindung Aufgehoben” you can take any train on the same day.
That’s Germany for you 😂
Without knowing your original itinerary, I suspect this is due to track construction between Salzburg and Munich that is occurring between October 25th -> November 4th.
The new itineraries will probably travel over Kufstein instead — which adds a transfer, but appears to get you onto the same train in Munich anyway.
Theorized original:
RJ 132 -> Villach, IC 793 -> Salzburg -> RJX 64 -> Munich, ICE 524 -> Frankfurt
New best option:
RJ 132 -> Villach, IC 793 -> Schwarzach-St. Veit, REX 3 -> Wörgl, RJ 84 -> Munich, ICE 524 -> Frankfurt.
Your ticket is valid for this new itinerary, and you don’t have to do anything. If you had booked a seat reservation on your original trip, everything remains valid — except you would not have a reservation for the RJ 84 train, but that one isn’t too long. You can book a seat reservation for just this train for an additional €5.90 if you’d like, then get the old reservation refunded. Reservations are not possible on the REX 3 train (as far as I know), as it is a regional train.
Taking the route via Milan, Zurich and Basel would also be a way to get to Frankfurt. It’s a relatively good connection but in Basel, there are two stations: Basel SBB (terminus of swiss trains) and Basel Badischer Bahnhof (terminus of german trains). Every ICE to Frankfurt starts at Basel Badischer Bahnhof.